Practice Behavioral Interview Questions

This tool will help you refine your answers to common behavioral interview questions you might be asked for your job. Answer the question, then submit for feedback from GPT!

The STAR technique is a great way to answer Behavioral Interview Questions phrased in the form of "Tell me about a time when...". STAR stands for:

  • Situation: Describe the context of the situation you faced, including any relevant background information.
  • Task: Explain what you were required to do to overcome the challenge.
  • Action: Describe the actions you took to address the situation.
  • Result: Discuss the outcomes of your actions and how they positively or negatively impacted the situation.

Some examples

Situation:

I was working in a customer service call center for a large corporation.

Task:

My task was to respond to customer inquiries and provide support for the company’s products and services.

Action:

I established rapport with customers by actively listening to their concerns and providing them with timely solutions to their issue. I worked diligently to give customers accurate information, and I offered helpful alternatives that could potentially benefit them. I also frequently followed up on the customer’s experience and provided feedback to their satisfaction.

Result:

I was able to increase customer satisfaction by providing quick, accurate, and understanding resolutions to the customer’s issues. As a result, customer engagement and loyalty increased.


Situation:

I was working as a team lead in a project management office.

Task:

My task was to oversee the delivery of projects to ensure that they were completed on time, within budget, and to the highest quality.

Action:

I adopted a proactive and collaborative approach to managing the various project teams. I closely monitored progress throughout each project, coordinating and directing resources to ensure that the tasks were completed efficiently. I also identified potential risks and issues, and worked closely with stakeholders to develop contingency plans and solutions.

Result:

I consistently achieved successful outcomes for all projects, with most of them delivered on time and within budget. The overall quality of the projects was also recognized internally and by customers for their high standard of delivery.

Practice Questions

Evaluation Criteria


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